John Wieland National Warranty Book Prior to 9/1/24

SECT ION 27 : Flooring 27.1 Suboor Uneven

27.5 Hardwood Flooring Gaps Gaps between hardwood oorboards normally uctuate in areas where relative humidity varies substantially. The Homeowner is responsible for maintaining proper humidity levels in the home to minimize gaps between hardwood oorboards. Where gaps exceed 1⁄8 inch, the Builder will repair for a period of one year.

The Builder, for a period of one year, will correct uneven wood subooring exceeding ¼ inch within any 4-foot measurement. Correction may include application of a exible oor-ll underlayment. Note: For concrete subooring, see Section 12.4. 27.2 Floor Squeaks or Pops The Builder will take corrective action to eliminate loose ooring and minimize squeaks on a onetime basis within the rst year of the Limited Warranty. However, absence of squeaks is not guaranteed. 27.3 Cracked or Loosened Tile, Brick, Marble, or Stone The Builder, for a period of one year, will replace cracked tiles, bricks, marble, or stone ooring and will attach tiles, bricks, marble, or stone which have detached from a surface, unless the defects were caused by Homeowner’s negligence. The Builder is not responsible for discontinued patterns or color variations when replacing tile, brick, marble, stone ooring, or grout. Hollow tiles occasionally occur and are not covered by the Limited Warranty. 27.4 Tile Edges Not Even When adjacent marble or ceramic tile edges are not even with each other, they cause a deviation called “lippage.” The Builder, for a period of one year, will repair lippage greater than 1⁄8 inch. Irregular tiles such as limestone, adoquin, and Mexican pavers are not covered by the Limited Warranty.

HOME TIP

Homeowners should only use cleaning products recommended by the

manufacturers. To prevent damage, Homeowners should avoid walking on hardwood oors with spiked- heel shoes or sliding furniture and other heavy items over the oor.

27.6 Vinyl Flooring Loosened or Bubbled

Vinyl ooring should not lift, bubble, detach, or shrink from the perimeter. The Builder, for a period of one year, will reattach loose or bubbled oor areas or replace oors where shrinkage occurs at the perimeter. 27.7 Vinyl Flooring Depressions or Ridges Depressions or ridges may appear in vinyl ooring because of suboor irregularities. The Builder will repair subooring that causes depressions or ridges exceeding ¼ inch per 4 feet for a period of one year.

HOME TIP

Heavy objects, such as appliances, should not be dragged or slid across

vinyl or resilient tile surfaces as they may cause damage to the ooring. Damage to oor coverings caused by such actions is not covered under the LimitedWarranty.

27.8 Gaps in Vinyl Flooring Seams Gaps in vinyl ooring seams should not be visible from a standing position. The Builder, for a period of one year, will repair gaps in seams (sheet goods) or gaps in seams that exceed 1⁄8 inch (resilient block tile).

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